Taizhou, China - In a recent announcement, Taizhou Hongxin Electrical Technology Co., Ltd., a leading supplier of heating products in China, has issued a recall for their antique kerosene heaters with glass due to safety concerns. The company, which has over 20 years of design and research experience in the heating products industry, is taking this step to ensure the safety of their customers.
The recall comes after reports of potential safety hazards associated with the antique kerosene heaters. While the company did not specify the exact nature of the issue, they have urged customers who have purchased these heaters to stop using them immediately and contact the company for further instructions.
"We take the safety of our customers very seriously, and we are issuing this recall as a precautionary measure to address any potential safety concerns associated with our antique kerosene heaters with glass," said a spokesperson for Taizhou Hongxin Electrical Technology Co., Ltd. "We urge all customers who have purchased these heaters to contact us as soon as possible for further instructions on how to return the product and receive a full refund."
The antique kerosene heaters with glass were sold through various retailers and online platforms in China, and the company is working closely with these partners to facilitate the recall process. Customers who have purchased these heaters are encouraged to reach out to the company directly for assistance with the return and refund process.
In the meantime, Taizhou Hongxin Electrical Technology Co., Ltd. has assured customers that they are committed to addressing the issue and preventing any further safety concerns with their products. The company has stated that they will be conducting a thorough investigation into the matter to identify the root cause of the safety hazards and implement necessary changes to ensure the safety and reliability of their heating products.
"We sincerely apologize for any inconvenience this recall may cause to our customers, and we want to assure them that we are dedicated to resolving this issue as quickly and efficiently as possible," the spokesperson added. "We will be working diligently to investigate the matter and make any necessary improvements to our products to prevent similar issues from occurring in the future."
In the meantime, customers who have purchased the antique kerosene heaters with glass are advised to discontinue use and contact Taizhou Hongxin Electrical Technology Co., Ltd. for further assistance. The company has set up a dedicated customer service hotline and email address for customers to reach out to regarding the recall.
As a responsible supplier of heating products, Taizhou Hongxin Electrical Technology Co., Ltd. is committed to upholding the highest standards of safety and quality in their products. The company has expressed their gratitude to their customers for their understanding and cooperation as they work to address this issue.
For any customers who have purchased the antique kerosene heaters with glass, Taizhou Hongxin Electrical Technology Co., Ltd. encourages them to visit their official website or contact their customer service team for more information on the recall process.
As the company continues to investigate the safety concerns with their antique kerosene heaters, they have emphasized their dedication to maintaining the trust and confidence of their customers. Taizhou Hongxin Electrical Technology Co., Ltd. aims to ensure that their products meet the highest standards of safety and performance, and they are taking proactive measures to address any potential issues that may arise.
Customers who have purchased the antique kerosene heaters with glass can expect to receive further updates and instructions from the company as they work to facilitate the recall process and provide a resolution for affected customers. Taizhou Hongxin Electrical Technology Co., Ltd. remains committed to prioritizing the safety and satisfaction of their customers, and they are focused on resolving this issue in a timely and effective manner.
The company encourages customers to stay informed about the recall process and to reach out to their customer service team with any questions or concerns they may have regarding the safety of their products. Taizhou Hongxin Electrical Technology Co., Ltd. is dedicated to addressing this issue with the utmost urgency and care, and they appreciate the continued support and understanding of their customers as they work to resolve this matter.
For further information on the recall of the antique kerosene heaters with glass, customers are advised to visit the official website of Taizhou Hongxin Electrical Technology Co., Ltd. or contact their customer service team for assistance. The company will continue to provide updates and guidance to affected customers as they navigate the recall process and strive to ensure the safety and satisfaction of their valued customers.